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Installing a dispenser in the WS4-TT printer

Learn how to install a dispenser in your WS4-TT printer with this step-by-step guide.

This guide refers to Dispenser Kit (part #59-WT202-001). For more information or to purchase, visit the product page.
Installing a dispenser in the WS4-TT printer

Step 1: Remove the tear bar, top cover, and middle frame

Before installing the dispenser, you need to remove certain components of the printer.

  1. Open the top cover.
  2. Push the module release latch to open the print module.
  3. Loosen and remove the two screws on each side of the tear bar to reveal the screw holes. These screw holes will be used to secure the dispenser later.
    Installing a dispenser in the WS4-TT printer
  4. Remove the tear bar from the printer.
  5. Loosen and remove the two screws at the bottom of the tear bar.
    Installing a dispenser in the WS4-TT printer
  6. Loosen and remove the two screws on each side of the media roll holders.
    Installing a dispenser in the WS4-TT printer
  7. Remove the middle frame along with the top cover.

Step 2: Connect and secure the dispenser

Once the necessary parts have been removed, follow these steps to install and connect the dispenser:

  1. Thread the dispenser wire through the square hole to the right of the print module.
    Installing a dispenser in the WS4-TT printer
  2. Plug the dispenser connector into J14 on the main board. J14 is the red port located on the rightmost side of the main board.
    Installing a dispenser in the WS4-TT printer
  3. Place the dispenser onto the print module.
  4. Reinstall the middle frame along with the top cover, ensuring the dispenser wire is inside the middle frame.
  5. Secure the middle frame to the printer.
  6. Open the dispenser and insert the bracket under the platen roller to position the dispenser in front of the printer.
  7. Locate the two screw holes under each side of the bracket. These are the same screw holes used by the tear bar. Secure the dispenser with two screws.

Step 3: Test the dispenser

After installing the dispenser, test its functionality by following these steps:

  1. Press the switch lock on the media roll holders to slide them outward, then place the media roll between the holders. Ensure the print side is facing up and that the media roll is clamped tightly.
  2. Press the lock button on the media guides to slide them outward.
  3. Pull the media until it extends out of the printer. Place the media under the media shaft and center it between the media guides.
  4. Remove 1-3 labels from the liner at the start of the media.
  5. Close the print module and press down firmly on both sides until you hear a click.
  6. Thread the liner into the slot of the dispenser until the first label touches the dispenser plate.
  7. Close the dispenser and the top cover.
  8. Send a print job or press the FEED button to test if the dispenser is working correctly.

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Call SATO technical support at 704-644-1660 (Mon–Fri, 8 AM–5:30 PM EST), or feel free to contact us for further assistance.

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