Learn how to install a dispenser in your WS4-DT printer with this step-by-step guide.
This guide refers to Dispenser Kit (part #59-WD202-001). For more information or to purchase, visit the product page.
Step 1: Remove the base and the middle frame
Before installing the dispenser, you need to dismantle specific parts of the printer.
- Open the top cover.
- Loosen and remove the two screws on each side of the tear bar.
- Remove the tear bar from the printer.
- Turn the printer over.
- Loosen and remove the four screws securing the base.
- Lift the base and unplug all cables.
- Remove both the base and the middle frame.
- Turn the printer over again.
Step 2: Connect the dispenser to the main board
Once the necessary components have been removed, follow these steps to install and connect the dispenser:
- Thread the dispenser cable into the square hole beside the right side of the platen roller and slightly push the right dowel into the hole.
- On the left side, gently press the dispenser to the right to create space for the left dowel, then push the left dowel into the hole.
- Use a coin to tighten the thumbscrew into the hole beside the right dowel.
- Place the dispenser bar between the dispenser and the roller.
- Close the dispenser and thread the cable into the lower square hole.
- Turn the printer over.
- Reinstall the middle frame.
- Plug the dispenser connector into J14, the red port located to the right of the main board.
- Plug all other cables back into the main board.
- Reinstall the base and secure it with four screws.
- Turn the printer over.
Step 3: Test the dispenser
After installing the dispenser, test its functionality by following these steps:
- Open the dispenser.
- Press the holder lock on the media roll holders to slide them outward. Place the media roll between the holders, ensuring the print side is up and the media roll is clamped tightly.
- Pull the media until it extends out of the printer and thread it under the media guides.
- Remove 1-3 labels from the liner at the start of the media.
- Thread the liner under the plate (beside the platen roller) and the dispenser until the first label touches the platen roller.
- Close the dispenser and the top cover.
- Send a print job or press the FEED button to test if the dispenser is working correctly.
