FREE shipping on printers, parts & accessories over $499

In-stock products will ship within 48 hours from the U.S. warehouse on most orders

FREE shipping on printers, parts & accessories over $499

In-stock products ship within 48 hours on most orders

Menu

Installing a dispenser in the CL4NX Plus printer

Learn how to install a dispenser unit in your CL4NX Plus printer with this step-by-step guide.

This guide refers to Dispenser Kit (part #WWCLP5200). For more information or to purchase, visit the product page.
caution icon Caution: Before installation, make sure to power off the product and disconnect the power cord.
Required tools:

  • Phillips screwdriver (JIS #2 or equivalent)
  • Nipper
  • Pliers

Step 1: Open the top cover and print head

  1. Open the top cover (1).
  2. Open the print head (2).
caution icon Caution: Open the top cover fully to prevent accidental drop of the cover.
Installing a dispenser unit in the CL4NX Plus printer

Step 2: Remove the front covers

  1. Remove two screws (3).
  2. Slide in the arrow direction to remove the front covers (4) and (5).
Installing a dispenser unit in the CL4NX Plus printer

Step 3: Remove the left housing cover

  1. Remove the screw (6).
  2. Slide and lift in the arrow direction to remove the left housing cover (7).
Note: When removing the left housing cover, ensure it does not touch the PCB, as this may deform the components.
Installing a dispenser unit in the CL4NX Plus printer

Step 4: Installing with or without an internal rewinder

  • If installing the dispenser without an internal rewinder, proceed to Step 23.
  • Otherwise, continue the steps below to install the internal rewinder.

Step 5: Remove the media holder plate

  1. Remove the screws (8) to remove the cover (9).
  2. Remove three screws (10) to detach the media holder plate (11).
Installing a dispenser unit in the CL4NX Plus printer

Step 6: Modify the media holder plate

  1. Use a nipper to cut three joints to remove the section in the marked circle on the media holder plate (11).
  2. Ensure there are no burrs left on the cut surface.
Installing a dispenser unit in the CL4NX Plus printer

Step 7: Remove the media holder bracket

  • Remove four screws (12).
  • Lift the media holder bracket (13) from the center frame.
Installing a dispenser unit in the CL4NX Plus printer

Step 8: Adjust the sensor and media holder

  • Disconnect the sensor cable (14) from the label sensor connector.
  • Remove the screw (15) and shift the label sensor assembly (16) to the upper position, then secure it again using the screw (15).
  • Remove three screws (17) and shift the media holder (18) to the upper position, then secure it again using the screws (17).
  • Reconnect the sensor cable (14) to the label sensor connector.
Installing a dispenser unit in the CL4NX Plus printer

Step 9: Reattach the media holder bracket

  1. Attach the media holder bracket (13) to the center frame and tighten four screws (12).
Installing a dispenser unit in the CL4NX Plus printer

Step 10: Connect the DIS motor cable

  1. Connect the DIS motor cable (30) to the stepping motor of the rewinder unit (19).

Step 11: Attach the rewinder unit

  1. Attach the rewinder unit (19).
  2. Tighten four screws (20).
Installing a dispenser unit in the CL4NX Plus printer

Step 12: Reattach the media holder plate

  1. Slide to attach the media holder plate (11) back into position.
  2. Tighten three screws (10).
Installing a dispenser unit in the CL4NX Plus printer

Step 13: Install the rewind core unit

  1. Place the spring (21) and rewind core unit (23) through the rewind shaft (24).
  2. Rotate the rewind core unit (22) so that the groove on the inner core aligns with the protruding tab of the torque limiter.

Step 14: Secure the rewind core unit

  • Insert the oiles bearing (24) into the center hole of the rewind core unit (22).
  • Using pliers, attach the E-ring (25) to the groove of the rewind shaft (23).
Installing a dispenser unit in the CL4NX Plus printer

Step 15: Install the EXT PCB

  1. Attach the EXT PCB (26) and tighten four screws (27).
Installing a dispenser unit in the CL4NX Plus printer

Step 16: Connect the cables

  1. Connect the DIS power cable (28) to the EXT PCB (26) and power supply unit (31).
  2. Connect the DIS signal cable (29) to the EXT PCB (26) and the main (CONT) PCB.
  3. Connect the DIS motor cable (30) from the rewinder unit (19) to the EXT PCB (26).
Installing a dispenser unit in the CL4NX Plus printer
Installing a dispenser unit in the CL4NX Plus printer
Installing a dispenser unit in the CL4NX Plus printer

Step 17: Install the relay PCB

  1. Install the relay PCB (32) and tighten two screws (33).
Installing a dispenser unit in the CL4NX Plus printer
caution icon Caution: To avoid electrical damage, ensure the relay PCB is installed with the highlighted connector at the bottom.
Installing a dispenser unit in the CL4NX Plus printer

Step 18: Connect the dispenser cables

  • Connect the option cable (34) to the relay PCB (32).
  • Connect the dispenser cable (35) from the dispenser unit to the relay PCB (32).
Installing a dispenser unit in the CL4NX Plus printer

Step 19: Attach the front cover

  1. Attach the front cover (5) back onto the printer.

Step 20: Attach the dispenser unit

  1. Attach the dispenser unit (36).
  2. Tighten four screws (37).
Installing a dispenser unit in the CL4NX Plus printer
Note: Ensure that the NIP springs are correctly positioned before attaching the dispenser unit. If necessary, push the NIP springs in the arrow direction using long-nose pliers.
Installing a dispenser unit in the CL4NX Plus printer
Installing a dispenser unit in the CL4NX Plus printer

Step 21: Attach the dispenser bar

  1. Open the dispenser unit.
  2. Attach the dispenser bar (38).
  3. Align the center line of the dispenser bar (38) with the mark on the engine frame.
  4. Tighten the screw (39).

Step 22: Attach the dispenser front cover

  1. Attach the front cover (40) of the dispenser.
  2. Tighten two screws (3).
  3. Ensure the back of the front cover is properly attached to the protruded tab.

Step 23: Secure the dispenser unit

  1. Tighten the screw (41) from the rear side of the dispenser unit.
  2. Close the dispenser unit.
Installing a dispenser unit in the CL4NX Plus printer

Step 24: Reattach the left housing cover

  1. Attach the left housing cover (7).
  2. Tighten the screw (6).
Note:

  • Align the catches of the cover with the circled positions and slide it in the arrow direction.
  • Ensure that cables are not pinched when reattaching the cover.

Installing a dispenser unit in the CL4NX Plus printer

Checking and adjusting after the installation

Test print checking

  1. After loading the media and ribbon, close the print head and top cover. Then power on the product.
    Installing a dispenser unit in the CL4NX Plus printer
  2. Perform a test print and check the following items:
    • Check the dispense operation to make sure that there is no slack on the liner.
    • Check the dispenser sensor to ensure that it can sense the label.
      • Before the label is removed from the dispenser bar, the “waiting for media removal” status icon is shown.
      • When the label is removed, the product continues to print the next test print and stops for label removal.
        Installing a dispenser unit in the CL4NX Plus printer
    • Check the media stop position to ensure accuracy.
      • The regular position is to let the label stay about 2.0 mm (0.08″) on the liner.
      • If the stop position is incorrect, adjust the offset value on the test print screen.
      • Refer to Section 4.6 Adjusting the Media Stop/Cut Position for detailed adjustment instructions.
        Installing a dispenser unit in the CL4NX Plus printer
    • Check the liner rewinding to confirm that the liner is rewound correctly (for liner rewinder models).
    • Check for media meandering to verify that the media feeds straight without slanting.
      • If the feeding path of the label or liner is slanted, adjust the slope angle of the dispenser bar.
      • Loosen the screw, adjust the dispenser bar, and then tighten the screw to secure the new position.
Installing a dispenser unit in the CL4NX Plus printer
Note: If the Auto-mode in Printing is disabled, make sure to select Dispenser in Printing > Print Mode.

If you can’t find the information you’re looking for, we’re here to help!

Call SATO technical support at 704-644-1660 (Mon–Fri, 8 AM–5:30 PM EST), or feel free to contact us for further assistance.

SATO right printer solution

Find the right SATO printer solution

Our professionals will help you choose the right printer and confirm part compatibility. The average email response time is two hours if received between 9 a.m. and 6 p.m. CST Monday through Friday.

Contact Us