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Installing a cutter in the CLNX Plus printer

Learn how to install a cutter in your CL4NX Plus / CL6NX Plus printer with this step-by-step guide.

This guide refers to Cutter Kit (part #WWCL05100 and #WWCL95100). For more information or to purchase, visit the product pages for CLNX4 Plus and CLNX6 Plus.
caution icon Caution:

  • Before the installation, be sure to power off the product and disconnect the power cord.
  • Be careful not to touch the cutter blade.

Required tools:

  • Phillips screwdriver (JIS #2 or equivalent)

Step 1: Open the top cover and print head

  1. Open the top cover (1) and the print head (2).
caution icon Caution: Open the top cover fully to prevent accidental drop of the cover. Installing a cutter in the CLNX Plus Printer

Step 2: Remove the front covers

  1. Remove two screws (3).
  2. Remove the front covers (4) and (5) by sliding them in the arrow direction.
Installing a cutter in the CLNX Plus Printer

Step 3: Install the relay PCB

  1. Install the relay PCB (6) to the product.
  2. Tighten two screws (7) to secure the relay PCB.
Installing a cutter in the CLNX Plus Printer caution icon Caution: To avoid electrical damage, make sure that the orientation of the relay PCB is placed with the highlighted connector at the bottom as shown. Installing a cutter in the CLNX Plus Printer

Step 4: Connect the option cable

  1. Connect the option cable (8) of the product to the relay PCB (6).
Installing a cutter in the CLNX Plus Printer

Step 5: Connect the cutter cable

  1. Connect the cutter cable (9) to the relay PCB (6).
Installing a cutter in the CLNX Plus Printer

Step 6: Attach the front cover

  1. Attach the front cover (5) while placing the cutter cable (9) onto the slot.
Installing a cutter in the CLNX Plus Printer

Step 7: Connect the cutter cable to the cutter unit

  1. Connect the cutter cable (9) to the PCB on the cutter unit (10).
Installing a cutter in the CLNX Plus Printer

Step 8: Attach the cutter unit

  1. Attach the cutter unit (10) to the product.
  2. Tighten four screws (11) to secure the cutter unit.

Step 9: Attach the front cover of the cutter

  1. Attach the front cover (12) of the cutter.
  2. Tighten two screws (3).
Installing a cutter in the CLNX Plus Printer

Checking and adjusting after the installation

Error message checking

  1. After you load the media and ribbon, close the print head then power on the product.
    Installing a cutter in the CLNX Plus Printer
  2. Pull the tab to open the cutter-open lever and check that the Cutter open error message shows on the LCD.
  3. Close and lock the cutter-open lever.
    Installing a cutter in the CLNX Plus Printer

Cut position adjustment

  1. In offline mode, press the right soft button (FEED). The product feeds and cuts one label.
  2. Check that the cut position is correct. Make sure that the cutter cuts on the label gap. If not, adjust the offset value.
Installing a cutter in the CLNX Plus Printer
Note: If the Auto-mode in Printing is disabled, make sure that you have selected Cutter, Linerless, or Cut & Print in Printing > Print Mode.

If you can’t find the information you’re looking for, we’re here to help!

Call SATO technical support at 704-644-1660 (Mon–Fri, 8 AM–5:30 PM EST), or feel free to contact us for further assistance.

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